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Customer Service

Return Policy: Be-a-Tree strives to provide only the best products available. We carefully inspect each shipment before offering it to our customers. If for any reason you are not satisfied with your purchase, please return it for exchange or in-store credit within 30 days of receipt. You must call 866-457-6982 for an authorization number before we will accept any returns. Once you receive an authorization number, you must mail the item to:
3734B Cook Blvd
Chesapeake, VA 23323
Can't find what you're looking for?
We have placed some of our favorite items in the product pages of this store. If you can't find what you're looking for here, please give us a call at 866-457-6982 and we'll see if we can help you locate it.
Privacy Policy: Be-a-Tree does not sell or share any customer information. Any personal information about customers and their pets is solely for the purpose of providing superior customer care and will never be used in any other way.
SECURE METHOD FOR TRANSMISSION OF PAYMENT DATA: This store protects customer credit card data through Authorize.Net’s preferred payment gateway connection, Advanced Integration Menthod (AIM), which provides the highest level of customization and security to merchants for submitting transactions online. AIM employs security standard secure data encryption technology to connect to the payment gateway using a 128-bit Secure Sockets Layer (SSL) certificate.

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